Company Information  |  Network Information  |  Contact Us

This is a carrier grade, state of the art data center located in Houston, Texas.  It features 65,000 square feet of space with redundant UPS, air conditioning, generator backup and smoke detection/fire protection systems. The facility is under 24/7 remote camera surveillance and security guard patrol.

Our servers are connected to the Internet through 14 Gigabit Ethernet links from six separate backbone providers, who each run fiber optic cable into the data center through two separate entry points. As of November 2003, the facility is home to over 18,000 Windows and Linux servers, making it the world's largest dedicated hosting data center.

The network is connected via Gigabit/OC12 (1000/622 mbps) fiber connections to Commonwealth Telephone™ (CTSI™), NorthEast PA's 2nd largest Telco, and XO™ Communications (pending). Verizon™ (Formerly Bell Atlantic PA) and PPL Telcom™, (a sub-division of Pennsylvania Power & Electric™ - PPL™) fiber is also available in the facility. The network currently connects POPs (Points of Presence) in Scranton, Wilkes-Barre, & Philadelphia, with others to be completed shortly. Transit is provided via Gigabit Ethernet (1000mbps) from Verio™ (http://www.verio.com), Global Crossing™ (http://www.glbx.com), Cogent™ (http://www.cogentco.com), & XO™ Communications (http://www.xo.com).

For redundancy, a  BGP4 (border gateway routing protocol)  maintains the speed and uptime. If one backbone line goes down, it will balance the load to the other(s). If one line gets congested, it will load balance the traffic. The facility is currently the only major data center/co-lo facility within 60-75 miles of the Tier-3 Scranton/Wilkes-Barre PA USA Metro Area.

Precision-controlled raised floor air conditioning systems protect and cool mission-critical servers and equipment in the Network Operations Center. The facility is controlled by dual 30-Ton APC™/Airflow™ triple-compresser redundant systems. These systems provide a virtually dust-free and particle-free computing environment, with temperature, humidity, and air-quality regulation.

Restricted access to the Network Operations Center is monitored by qualified personnel 24 hours a day, every day. Visitors and clientele are only allowed on-site if escorted by Network Operations Center staff.

The Network Operations Center currently has 800amps 480V (3200amps 110V) 3-Phase power currently available from PP&L™ (Pennsylvania Power & Electric). The facility is currently backed up and protected by 150KVA Liebert™ and 160KVA Powerware™ 9135 facility-wide UPS (Uninterruptible Power Supply) systems, which feed PDI™ & Liebert™ PDU (Power Distribution Unit) systems. In a very rare case of utility outage, the Cummins™ 250KW deisel generator starts automatically, taking over for the UPS systems and supplying all necessary power for the facility. The generator interfaces to the power grid thru an Asco™ 7000 automatic transfer panel. The generator is powered by a 500 gallon fuel tank, capable of running without refueling for approximately 80 hours.

Round-the-clock monitoring of all hardware, including routers, switches, UPS systems, and servers is provided. Power, environmental factors (such as temperature and humidity), generator status, and network connectivity are all monitored. All critical services/ports can be monitored, including FTP, HTTP, SMTP, HTTPS, SSH, TELNET, and POP3. Close and constant communication with upstream backbone providers ensures that customers have constant access to high-performance Internet connections. Failure on any monitoring service results in audible alarms, LAN messages, and alerting a staff paging system. There is remote cold boot hardware for dedicated server and co-location clients, with private, password protected, web based access.

The network is centered on a Cisco™ GSR12000 Border Routers, and Cisco 7206VXR Core Routers, connecting via Gigabit Ethernet (1000mbps) to the Hewlett Packard™ Procurve™ 4108GL & Extreme™ Summit™ 4 primary switches. Hewlett Packard™ Procurve™ & Extreme™ Summit™ 48 managed switches comprise the power and stability of the network, operating at 100mbps switched ethernet speeds. Hardware utilized in the facility is comprised of name brands, including the following: Intel™, Asus™, Abit™, AMD™, 3Com™, Hewlett Packard™, Adaptec™, Cisco™, Tekram™, Kingston™, Micron™, Crucial™, IBM™, Maxtor™, Western-Digital™, Seagate™, Quantum™, Fujitsu™, Realtec™, Belkin™, & Lucent™. APC™, Tripp-Lite™, Compaq™, & Liebert™ UPS Systems provide the power backups, along with a Cummins™ generator system. Facility monitoring is provided by a Panasonic™ WD-500 Digital Video System over Sony™ & Panasonic™ CCTV cameras

Company Information  |  Network Information  |  Contact Us