How soon will my account be activated?

As soon as you signup, your account is activated and details are emailed to you immediately.

Do you offer a money back guarantee?

We offer a 30 day, unconditional, money back guarantee. If our service is not satisfactory, we will refund 100% of your subscription price. Signup with absolutely no risk!

Will you advertise on my website?

We will never advertise on your website. Hosting companies that advertise on your website have very low quality service and very slow bandwidth connections.

Do your servers have battery backups and generators?

Each server is protected by an uninterruptable power supply system. Generators will take over and supply all necessary power to the servers in the unlikely event of a power outage.

What kind of servers do you use?

We utilize dual xeon 2.4ghz servers with hyperthreading technology. Each server is has at least 1000-2000 MB of RAM and high performance hard drives. Your website will run at lighting fast speeds.

Do you maintain website backups?

We maintain full account backups which includes all files, email accounts, and data bases.

What is iTEAM's uptime?

99.9% If your server is not up 99.9% of the month, you will be refunded for any downtime that occurred on a pro-rated basis.

Can I host multiple domains on one account?

Yes. With the Executive Plan you can host unlimited domains on one account. With the Standard Plan you can host 10 extra domains on one account. With the Special Offer you can host 5 extra domains on one account.

Can I upgrade my plan at a later date?

Yes you can.

Do you offer a lifetime price lock guarantee?

Yes, whatever pricing plan you choose it will always remain the same!

Do I have to register my domain with you?

No, if you already have your domain name registered with another registrar you can host it with us.

Can you host international domains?

We can host any and all domain names.

Can I use my own CGI and PHP scripts?

Yes, However most popular scripts are pre-installed!

I already have a domain name, what do I do?

Since you already have a domain name, simply select "I already have a domain name" during the signup process. Then, you will simply change your domain's name servers with your current registrar, which is free and fully explained within your account activation email.